Technology Services

Frequently Asked Questions

Does the Library provide headphones?

Ear buds are available for purchase at the Circulation Desk for $1.50 per set.

Does the Library provide flash drives?

Flash drives are available for purchase at the Circulation Desk. Price varies according to market price (typically $7-$8).

Can I watch DVD’s and Blue-ray discs on the Library’s public computers?

All of the computers are equipped with DVD drives and are able to read DVDs; however they are not equipped to read Blue-ray discs. You can bring your own DVD or check out a DVD from the Library’s audiovisual collection. You are responsible for returning the DVD and paying any associated late fees.

Can I download music or movies for my iPod, Smartphone, MP3 player or other portable devices?

The Glenview Public Library does not condone peer-to-peer file sharing or any copyright infringement. Only services that enable you to pay to download music and movies may be used in the Library.

Copying, Printing
& Scanning Services

The Library has several options to print, copy, or scan a document:

The new SimpleScan scanner is now available for patron use in the Public Computing Area on the second floor. This station is a simple and easy to use scanner with a touch screen interface. Documents in multiple formats can be scanned to USB, eMail, Google Docs, or to a library printer. Formats include JPEG, Tiff, PDF, Searchable PDF, and MS Word. If you haven’t tried it, come by and check it out.

Documents may be printed or copied. Black and white copies are $.10 per sheet; color copies are $.50 per sheet. Letter and legal sizes available.

Documents may be printed using the Library’s Wi-Fi printing service.

Step–by-step instructions and helpful Wi-Fi printing hints (PDF) available here.

Copier Locations

Copy Center (1): 1st floor, across from Circulation Desk

Genealogy & Local History Room (1): 2nd floor

Reference Services (2): 2nd floor

Youth Services (1): 1st floor

Printer Locations

Copy Center (1): 1st floor, across from Circulation Desk

Technology Lab (1): 2nd floor

Reference Services (?): 2nd floor

Public Computing Area (2): 2nd floor

Youth Services (1): 2nd floor

Scanner Locations

Reference Services (1): 2nd floor

Genealogy & Local History Room (2): 2nd floor

Public Computers

Assistance

The Computer Aide on duty is available to answer any questions you have about the system. Computer Aides are located in the Youth Services Department and at the Technology Assistance Desk in the Public Computing Area on the second floor.

Eligibility for Usage

A valid Glenview Public Library card or a library card from a cooperative library is required for public computer login. Library cards from cooperative libraries may need to be registered at the Circulation Desk prior to computer usage. The Express Internet machines do not require a login and may be used by all Library visitors.

Locations

The Glenview Library has over 100 computers available for patron use:

ADA PC (1) 2nd floor, ADA Tech Room
Catalog (25) throughout the Library
Express (6) 1st floor, 15-minute sessions only
Genealogy & Local History Room (2) 2nd floor, for applicable research only
Public Computing Area (26) 2nd floor
Reference Services (6) 2nd floor
Teen Scene (4) 1st floor, high school students only
Technology Lab (22) 2nd floor, when computer workshops are not in session, the Tech Lab is available for patron computer use
Youth Services (12/4 AWE) 1st floor

Policies

Please review the Internet Access (PDF) and Technology Lab (PDF) policies for further details on public computing.

Reservations

The Library does not provide for advanced reservations. When you arrive at the Library, simply sit down at an open computer station. Left-click in the text field that says Card Number and enter your library card number (the 14-digit number located under the barcode on your library card). If you do not have a library card, please see a staff member for assistance. Next, either press the Tab key or left-click on the field that says PIN. Type 1234 and press Enter. If computers are full, see a service desk and ask for a reservation.

Saving a Computer Station

If you need to walk away from a reserved station, the lock feature can be used to save the computer.

Double-click the LOCK icon in the upper-right corner of the desktop. The computer will remain locked for 15 minutes before automatically ending your session. If you are in a session and the computer remains idle for 15 minutes, the computer will lock itself automatically.

Software Available for Use on Public Computers

Internet Explorer, Google Chrome, Microsoft Office 2010 (Word, Excel, Powerpoint, Publisher, Access), Microsoft Office 2007 (Word, Excel, Powerpoint, Publisher, Access), Photoshop Elements 5.0, Adobe Reader, Gimp 2, Scratch, Google Earth, Libre Office 4.0, Go ToMeeting.

Time Limits

Non-Express Internet computers throughout the building allow one hour of usage.

A session can be extended if no one is waiting. The yellow circle in the bottom-right corner of the desktop represents your remaining time. It will turn black as time expires. When you right-click on the icon, a small menu will pop-up. Left-click on View Time Remaining and you can see exactly how many minutes and seconds are left in your session. You begin with 60 minutes and receive warnings when you have 10, 5, and 2 minutes left.

To extend your session, right-click on the circle in the lower-right corner of the desktop. In the menu that pops up, left-click on Extend Session. A window will pop-up. Click the down arrow in the drop-down field to the right of Extend time until and select the time shown. Click the OK button. You cannot extend your session past 10 minutes before closing.

If your computer has been reserved and you are not offered a time extension, you may move to another computer and log in.

All sessions will end 10-15 minutes before the building closes each day.

Express Internet stations (located on the first floor across from the Circulation Desk) cannot be reserved and are available for fifteen-minute sessions. When the session ends, it cannot be extended.

Teen Scene Gaming

Equipment Rules

Each teen needs a library card, school ID, or driver’s license to check out a gaming package.
Each gaming package includes two controllers for any given system

Gaming sessions will last for 60 minutes. If no one is waiting, teens may sign up for an additional 30-minute session or until someone requests a gaming session.

Advance reservations are not available. Gaming is on a first-come, first-served basis.

Only games from the Library’s gaming collection or games checked out from the Library’s circulating collection are allowed. Personal games cannot be used on the Library’s gaming system.

Teens wishing to use a headset may bring a personal headset or purchase ear buds at the Circulation Desk.

A copy of the Gaming Policy must be signed before the initial gaming session.

ID’s will be kept at the Reader Services Desk during the session.

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