Technology Services

Frequently Asked Questions

Does the Library provide headphones?

Ear buds are available for purchase at the Circulation Desk for $1.50 per set.

Does the Library provide flash drives?

Flash drives are available for purchase at the Circulation Desk. Price varies according to market price (typically $7-$8).

Can I watch DVD’s and Blue-ray discs on the Library’s public computers?

All of the computers are equipped with DVD drives and are able to read DVDs; however they are not equipped to read Blue-ray discs. You can bring your own DVD or check out a DVD from the Library’s audiovisual collection. You are responsible for returning the DVD and paying any associated late fees.

Can I download music or movies for my iPod, Smartphone, MP3 player or other portable devices?

The Glenview Public Library does not condone peer-to-peer file sharing or any copyright infringement. Only services that enable you to pay to download music and movies may be used in the Library.

Copying, Printing
& Scanning Services

The Library has several options to print, copy, or scan a document:

• NEW!The new SimpleScan scanner is now available for patron use in the Public Computing Area on the second floor. This station is a simple and easy to use scanner with a touch screen interface. Documents in multiple formats can be scanned to USB, eMail, Google Docs, or to a library printer. Formats include JPEG, Tiff, PDF, Searchable PDF, and MS Word. If you haven’t tried it, come by and check it out.

• Documents may be printed or copied. Black and white copies are $.10 per sheet; color copies are $.50 per sheet. Letter and legal sizes available.

• Documents may be printed using the Library’s Wi-Fi printing service.

Step–by-step instructions and helpful Wi-Fi printing hints (PDF) available here.

Copier Locations

Copy Center (2): 1st floor, across from Circulation Desk

Genealogy & Local History Room (1): 2nd floor

Reference Services (2): 2nd floor

Youth Services (1): 1st floor

Printer Locations

Copy Center (1): 1st floor, across from Circulation Desk

Technology Lab (1): 2nd floor

Reference Services (?): 2nd floor

Public Computing Area (2): 2nd floor

Youth Services (1): 2nd floor

Scanner Locations

Reference Services (1): 2nd floor

Genealogy & Local History Room (2): 2nd floor

Assistance

The Computer Aide on duty is available to answer any questions you have about the system. Computer Aides are located in the Youth Services Department and at the Technology Assistance Desk in the Public Computing Area on the second floor.

Eligibility for Usage

A valid Glenview Public Library card or a library card from a cooperative library is required for public computer login. Library cards from cooperative libraries may need to be registered at the Circulation Desk prior to computer usage. The Express Internet machines do not require a login and may be used by all Library visitors.

Locations

The Glenview Library has over 100 computers available for patron use:

ADA PC (1) 2nd floor, ADA Tech Room
Catalog (25) throughout the Library
Express (6) 1st floor, 15-minute sessions only
Genealogy & Local History Room (2) 2nd floor, for applicable research only
Public Computing Area (22) 2nd floor
Reference Services (6) 2nd floor
Teen Scene (4) 1st floor, high school students only
Technology Lab (22) 2nd floor, when computer workshops are not in session, the Tech Lab is available for patron computer use
Youth Services (12/4 AWE) 1st floor

Policies

Please review the Internet Access (PDF) and Technology Lab (PDF) policies for further details on public computing.

Reservations

The Library does not provide for advanced reservations. When you arrive at the Library, there are two options for reserving a public computer—at the Reservation Stations in the Public Computing Area on the second floor or in the Youth Services Public Internet Area on the first floor OR by sitting down at an open computer station and following the login prompts.

Use the Reservation Station and follow these simple steps:

Click NEXT AVAILABLE PC

Scan the barcode on your library card

Select the appropriate public computing area option

Click ACCEPT RESERVATION

Take the printed receipt to the computer you were assigned to. The receipt will show the pin and computer number.

Sit down at the computer station, click on the reserved box in the middle of the screen, and type in your pin number.

Accept the Library’s Internet Policy and your session begins.

The reservation system holds reservations for ten minutes. After ten minutes, the reservation will be deleted and the computer will be made available to anyone.

Saving a Computer Station

If you need to walk away from a reserved station, the system’s lock feature can be used to save the computer.

When you click LOCK you will be asked to supply a random personal ID number (PIN).

A screen saver will appear that indicates the computer is in use.

When you return, enter your PIN and resume working.

Your session time is still counting down while you are in the LOCK mode.

If you do not lock your computer, the computer will automatically sign off after ten minutes of inactivity.

Software Available for Use on Public Computers

Internet Explorer, Microsoft Office 2007 (Word, Excel, Powerpoint, Publisher, Access), Frontpage 2003, Photoshop Elements 5.0, Open Office, PDF Complete, Adobe Reader and Gimp 2.

Time Limits

Internet computers throughout the building allow one hour of usage.

A session will extend automatically if no one is waiting.

If your computer has been reserved and you are not offered a time extension, you may move to another computer and log in.

All sessions will end 10-15 minutes before the building closes each day.

Express Internet stations (located on the first floor across from the Circulation Desk) cannot be reserved and are available for fifteen-minute sessions. When the session ends, it cannot be extended.

Equipment Rules

Each teen needs a library card, school ID, or driver’s license to check out a gaming package.
Each gaming package includes two controllers for any given system

Gaming sessions will last for 60 minutes. If no one is waiting, teens may sign up for an additional 30-minute session or until someone requests a gaming session.

Advance reservations are not available. Gaming is on a first-come, first-served basis.

Only games from the Library’s gaming collection or games checked out from the Library’s circulating collection are allowed. Personal games cannot be used on the Library’s gaming system.

Teens wishing to use a headset may bring a personal headset or purchase ear buds at the Circulation Desk.

A copy of the Gaming Policy must be signed before the initial gaming session.

ID’s will be kept at the Reader Services Desk during the session.